Words of Appreciation for ManorCare Health Services - Potomac (1)
My wife, Lynn, was a patient at your ManorCare Potomac facility for rehab therapies after a fall. She made substantial progress during her time there, with PT (Maria), OT (Phyllis) and ST (Colleen). I want you to know that every staff member who helped Lynn was, without exception, competent, caring and thoughtful during a very stressful time for her and for family members and friends who visited often.
I am eager to particularly commend several of the nurses: Birikti, Winnie and Anne Marie – they were clearly intelligent, clear thinkers, responsive to my requests and questions almost before I could finish my question, and, most importantly, caring and empathetic. You have every reason to be proud of these extraordinary professionals.
Please pass this on to anyone who tracks performance of your very well qualified staff. They have earned my undying gratitude.