Words of Appreciation for ManorCare Health Services - Palos Heights West
I am writing this letter to tell you how happy I was with the care my mom received at your facility. My mother, Arlene, was admitted to ManorCare Palos Heights West on May 16, 2017 and was discharged on May 31, 2017. The care she received from every single person at ManorCare was outstanding. Everyone was so kind and helpful. The rehabilitation services were excellent and quite enjoyable for my mom. They really helped build up her strength and stamina. The nursing staff, CNAs, dieticians and housekeeping always went above and beyond to help my mom. I knew she was in good hands during her stay, and I never worried about her while she was with you. ManorCare was very clean, and I appreciated that she was allowed to have meals in her room.
Upon discharge from Palos Hospital, my mom was very upset with the choice to go into inpatient rehab. However, after her two-week stay at ManorCare, she actually said it was the best thing she did. She felt so much stronger after leaving your facility.
Thank you so much for all you did for my mom. I really appreciated everyone’s efforts. I would highly recommend ManorCare West to anyone needing inpatient rehab services.