Words of Appreciation for ManorCare Health Services - Rossville
My mother, Ann, is a patient, and I am very impressed with the people who are taking care of her. I want to highly, highly commend Nicholas, administrator; Kenya, DON; Quincy; Anita; Grace; Maria; and Lisa. My mother requires a lot of personal care. Quincy is polite, very patient and understanding, even under stress. Anita consistently provides personal care and always does so with a smile. She is lovely. Grace is so pleasant, very obliging and so accommodating. Maria, a nurse, doesn’t hesitate to provide personal care for my mother. She is a truly beautiful person whose smile can light up a room. Lisa is the nicest, most helpful person I have ever encountered. Kenya and Nicholas have been highly responsive and willing to cooperate. There can be bumps along the way, but when people are so willing to do what they can to work things out, that means everything. They go out of their way. They've been wonderful.