Words of Appreciation for ManorCare Health Services - Delray (1)
I feel pleasantly compelled to congratulate your management group on the fantastic facility that you have created and maintain – ManorCare Health Services-Delray, Delray Beach, Fla. In the event I should require rehabilitation services or long-term nursing care, I can only hope that it would be facility as fine as this one.
My 93-year-old aunt, Fay, had been to this facility for short-term rehab over the past few years. After a serious illness this past June, we were given the option of sending her to hospice or to rehab. The medical staff at the hospital was divided over the next course of action for her. When we realized that her condition might not be terminal, we were pleased that ManorCare became an option to provide her with as much comfort and care as necessary.
I'm thrilled to report that under the care of your facility, she has regained full mental capacity. The issues that were improperly attended to at the hospital were addressed and treated by your staff. When it became clear that she could no longer live alone, the family was delighted that she could be transferred down the hall to the long-term care wing.
Our interactions with nursing staff and aides are met with genuine understanding and a willingness to make the lives of their residents as comfortable as possible. So many of them are willing to give a little extra. They help brighten the lives of the residents. Thank you for the opportunity to express our gratitude for creating a care facility of this caliber and the culture of caring that exists there.