Words of Appreciation

ManorCare Health Services Tice Valley

Every day, our centers and hospice and home care agencies receive thanks for the care they have provided to a patient or someone’s loved one.  Many say they don't have the words to describe their appreciation and simply say "Thanks."  Below are comments from a former patient at ManorCare Health Services Tice Valley in Walnut Creek, California in appreciation of the care provided to him.

I was very impressed with the compassion shown to every patient at all times.   At no time did I ever see the staff try to rush with a patient's needs.  They took time to really see that the patient was taken care of.   All the therapists were so positive and would listen to my concerns.   Mark, Jim and Brian were excellent and very good at what they do.   Every nursing assistant treated me with respect and took great care of me and my needs.  I usually had Jose in the mornings, and he was so good.  Elsa and Birtha were also great.   Such great compassion and care.

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